We’re Hiring at SOHO Cellar Door – Waiheke Island!

At SOHO Wines we’ve got a passion for life, culture and entertainment and were seeking friendly, wine-curious people with these same passions to join our team at our Waiheke Island Cellar Door. We are a small but mighty, highly experienced crew so far, but need a couple more Wine Hustlers to come on board and help bring our spiritual home of SOHO wine to life this summer.

WE'RE LOOKING FOR:

Duty Manager (Full-Time, Permanent)

  • 3+ years of hospitality experience (1 year in DM role preferred)
  • Holder of a current NZ Manager’s Certification
  • Experienced user of POS/till systems & reservation apps
  • Should be wine-curious; experience in/with wine is a major advantage, but certifications are not necessary. Learning more about the stuff is fun with us!
  • Team spirit and a hospitable nature is fundamental.
  • Able to lift and carry up to 20 kg
  • Have current rights to work in NZ
  • Other than that, you can be whoever you want to be at SOHO!

General Manager (Full-Time, Permanent)

  • Day to day management of SOHO's Cellar Door (CD) business and resources including human, financial (improving the profitability and sales of the CD) and operational
  • Leading the CD team including recruitment, training and supervising the team
  • Manage digital tools & technical infrastructure for cellar door marketing & operations, such as point-of-sale system, customer database & email marketing platforms
  • Coordinate property management and maintenance contractors and jobs, including food truck leasing agreement and managing chef/tenant relationship
  • Creating team/staff rotations
  • Ensuring compliance with all applicable licensing, hygiene and health and safety legislation and keeping up to date on any amendments to such legislation.
  • Liaising with licensing authorities and third-party consultants and customers
  • Promoting and marketing the CD to local tourism including event and wedding planners and wine tour operators
  • Fielding booking & event inquiries, liaising with customers to plan and execute private events
  • Handling customer enquiries and complaints
  • Overseeing stock levels and ordering supplies including working with SOHO's winemaker and sales team
  • Greeting and advising customers
  • Preparing and presenting staffing and sales reports
  • Keeping financial records including agreeing and managing budgets for the CD
  • Availability to work weekends, evenings & public holidays when required to support the team.

Wine Hustler life at SOHO comes with some serious pluses:

  • Reasonable hours: mainly daytime shifts with some evening hours on Fridays & Saturdays or for special events; we want you to enjoy a passion for life, too!
  • Generous staff discounts & perks
  • Fun SOHO Team activities & learning opportunities
  • Gorgeous Waiheke setting

Sound like you?

Send your CV & contact details to: wine@sohowineco.com Full job descriptions available on request.